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Using consumer archetypes we can better understand consumer capabilities to design a greener, smarter and fairer energy system that will support our t ...
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CSE's latest insights into the Demand Flexibility Service can guide both households and policymakers in optimising this innovative offering.
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While it's a positive step that Ofgem acknowledges the need for stricter consumer standards in the energy sector, there's more that must be done.
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Our full response to Ofgem Call for Input Engaging domestic consumers in energy flexibility we make several recommendations based on our research
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We want Ofgem to require energy companies to make it easier for us and other advice agencies to help our most vulnerable clients
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The Demand Flexibility Service incentivises people to use less energy during specific periods of time.
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Frank had been without heating or hot water for more than a year when he called our advice line. Here’s how we were able to step in and support him ...
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Our Fuel Poverty Calculator has been updated to account for the new definition of fuel poverty: Low Income Low Energy Efficiency.
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A summary of Simon Robert's, CEO of CSE, talk at COP26 on the importance of energy justice.
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Simon Roberts on how our 40th anniversary year could prove to be momentous ...