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The Mitchell's Story
Andy and Linda were recovering from cancer and other severe health problems but were living without heating or hot water...
Fuel poverty
Impact stories
Energy advice
Post pages tagged with "Fuel poverty"
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News
New protections from forced prepayment meter installation
New Ofgem rules shield households from forced smart meter prepayment mode switches and installations, with a specific focus on protecting those over 7 ...
Fuel poverty Policy Energy advice -
News
Preparing for power cuts
Severe weather can occasionally lead to power outages by bringing down power lines. It's a good idea to have a plan in case of power cuts...
Fuel poverty -
News
Husniya's story
Through our Cosier Homes Advice Service, CSE stepped in to support Husniya, a single mother of three, who was receiving threating debt collection lett ...
Fuel poverty Energy advice Impact stories -
News
Ofgem unveils stricter energy supplier standards: our take on the changes
While it's a positive step that Ofgem acknowledges the need for stricter consumer standards in the energy sector, there's more that must be done.
Fuel poverty Policy Energy justice -
News
Rising above political backpedalling: finding hope in climate action
CSE responds to the government's worrying announcement to delay vital action to combat climate change.
Fuel poverty Renewables Policy Community energy -
News
Mary's story
Mary, who lives in Newbury, had been living without central heating for four long months. Not only was it cold and draughty in the depths of winter, i ...
Fuel poverty Energy advice Impact stories -
News
Energy crisis exposes struggles of UK households
Ongoing energy costs of around £2,000 per annum are simply unsustainable for people in fuel poverty struggling to pay their bills.
Fuel poverty Policy Energy advice -
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CSE wins vulnerable customer support award
We've been awarded the Vulnerable Customer Support award at the Energy Efficiency Regional Awards.
Fuel poverty Team CSE -
News
Fairer terms for PPM customers
In our response to Ofgem’s consultation, we warmly welcome the government's promise to make sure the price of energy is the same for customers who u ...
Fuel poverty Policy -
News
Share the Warmth update
Thank you to everyone who has supported our winter fundraising campaign. Here is a quick update.
Fuel poverty -
News
Who benefits from the Demand Flexibility Service
The Demand Flexibility Service incentivises people to use less energy during specific periods of time.
Fuel poverty Energy justice Behaviour change